Shipping


Shipping Type

Price

Processing Time

In-Transit Time

Expected Delivery

(After Receipt of Order)

Ground

FREE with purchases over $200.00

$10.00 for purchases under $200.00

Up to 72 hours

3-5 Business Days

5-9 Business Days

2-Day Air

$19.95

Same day if placed before 1pm PST.

2 Business Days

2-3 Business Days

Next Day Air

$29.95

Same day if placed before 1pm PST.

1 Business Day

1-2 Business Days

Pick Up

FREE - if you live in Los Angeles and would like to pick up at our offices, let us know!

We can usually prepare an item for your pick-up with in 2 hours.

Same Day

Same Day

Plays Well With Others ships to all 50 states.

FREE GROUND SHIPPING

We offer Free Ground Shipping via USPS on all US orders over $200.00 (including Hawaii and Alaska). When placing your order, select your preferred delivery option on the shipping page before proceeding to purchase.

INSURANCE

PWWO insures each purchase from transit to delivery. When checking out, you have the option to select signing for your delivery at which point the responsibility for your package passes over to you. If you have specified a recipient who is not you to receive the shipment (for example as a gift) then you have accepted that a signature by them (or at that delivery address) is evidence of delivery and fulfillment by PWWO and that transfers responsibility in the same way.

DHL can deliver to specific destinations without a signature. If this option applies, you can update your preference on the shipping page at the checkout before proceeding to purchase. When you waive the signature, you are agreeing to our terms and conditions and taking full responsibility for loss or damage that may occur. If your delivery is above a specific value, there is a signature confirmation to ensure the safe arrival of your order.

ORDER TRACKING

You will receive an email containing a tracking number to track its progress online. If you are a registered customer, you can also follow your delivery by signing into your account and selecting My Account, followed by the order Status.

SHIPPING MISC.

Time estimates exclude holidays and weekends.Please note we do not ship to PO boxes.

INTERNATIONAL SHIPPING VIA DHL

Select your shipping destination to display the available options and charges.

*During free shipping promotions, the delivery cost will be removed on the final payment page.

DHL ON-DEMAND DELIVERY

DHL offers flexibility to make changes to your delivery while it’s on its way to you using DHL On-Demand Delivery (ODD). Whether you need to schedule a delivery for another day or remove the signature requirement. DHL will contact you via SMS and email to let you know when to expect the delivery. All you need is your tracking (shipment waybill) number.
DHL options to customize your delivery:

Schedule Your Delivery

If your estimated delivery date doesn’t suit, you have the option to select another time within five working days. Where available, you’ll also be able to select a timed window to receive your order.

Signature Release

If you’d prefer not to sign for your delivery, you can remove the signature requirement. Please note that if you choose to remove this, PWWO and DHL cannot be held responsible for any loss or damage that may occur once your order has been delivered.

Leave With Neighbor

Request for your order to be left with your neighbor by providing DHL with their house number and any further instructions. Please note that if you select this option, PWWO and DHL cannot be held responsible for any loss or damage that may occur once your order has been delivered.

Collection from a DHL Service Point

You can choose to pick this up from DHL Service Point. DHL ODD will show you the nearest DHL Service Points, so you can select which one works best for you. You will be contacted when it’s ready to collect as well as how long you have to pick up your delivery. Please note that if the parcel is not received within this timeframe, it’ll be sent back to the DHL depot.

To collect your parcel from a DHL Service Point, you’ll need to bring two forms of ID:

  • A photographic ID (e.g., passport or driving license)
  • Your email/SMS notification from DHL

Vacation Hold

Still on vacation? You can request DHL to hold your delivery for up to 30 Calendar days for you. Where available, you’ll also be able to select a timed window to receive your shipment.